WEST HILLS HEALTH AND REHAB

Official Government Ratings

Care Quality Indicators

How WEST HILLS HEALTH AND REHAB Compares

WEST HILLS HEALTH AND REHAB is a 194-bed nonprofit nursing facility in Knoxville, Tennessee. It holds an overall CMS rating of 3 out of 5 stars, roughly in line with the Tennessee average of 3.0 stars. Its strongest area is health inspections (4 stars), while staffing (1 star) is its weakest. Its rate of long-stay antipsychotic medication use (8.0%) is below the Tennessee average of 16.9%, a favorable sign for resident care. With 194 certified beds, it has notable available capacity at roughly 58% occupied.

Among the 13 nursing facilities ElderVoice tracks in Knoxville, 4 hold a 5-star rating and the local average is 3.2 stars.

By the numbers vs. Tennessee average

• Long-stay antipsychotic medication use: 8.0% — better than the Tennessee average of 16.9% (53% lower).
• Falls with major injury: 1.9% — better than the Tennessee average of 3.5% (46% lower).
• High-risk pressure ulcers: 5.3% — worse than the Tennessee average of 5.2%.
• Short-stay rehospitalization: 21.0% — better than the Tennessee average of 22.5%.

Comparisons use CMS Care Compare data (updated May 4, 2026) measured against Tennessee averages across 303 facilities tracked by ElderVoice.

The Senior Community Around Knoxville

Knoxville sits in Knox County, where adults 65 and older make up about 15.8% of the population — a share of seniors in line with Tennessee as a whole (16.4% statewide). The area's median household income is consistent with state averages.

Residents 65+

73,677 (15.8%)

Median age

37.4 years

Median household income

$59,250

Median home value

$194,200

Demographics for Knox County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Knoxville.

Facility Details