WESTMINSTER-CANTERBURY OF RICHMOND
1600 WESTBROOK AVE, Richmond, VA 23227
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
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Free guide: the exact questions to ask WESTMINSTER-CANTERBURY OF RICHMOND, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How WESTMINSTER-CANTERBURY OF RICHMOND Compares
WESTMINSTER-CANTERBURY OF RICHMOND is a 158-bed nonprofit nursing facility in Richmond, Virginia. It holds an overall CMS rating of 5 out of 5 stars, above the Virginia average of 3.0 stars. Its strongest area is staffing, rated 5 stars. Its rate of long-stay antipsychotic medication use (23.2%) is above the Virginia average of 14.2% — a measure worth asking the staff about. With 158 certified beds, it operates near capacity at roughly 90% occupied.
Among the 19 nursing facilities ElderVoice tracks in Richmond, 2 hold a 5-star rating and the local average is 2.5 stars.
By the numbers vs. Virginia average
- Long-stay antipsychotic medication use: 23.2% — worse than the Virginia average of 14.2% (63% higher).
- Falls with major injury: 3.5% — better than the Virginia average of 3.7%.
- High-risk pressure ulcers: 6.1% — worse than the Virginia average of 5.0%.
- Short-stay rehospitalization: 20.4% — better than the Virginia average of 22.6%.
Comparisons use CMS Care Compare data (updated June 5, 2026) measured against Virginia averages across 289 facilities tracked by ElderVoice.
Questions to Ask WESTMINSTER-CANTERBURY OF RICHMOND
Use these facility-specific questions when calling admissions, touring the building, or comparing WESTMINSTER-CANTERBURY OF RICHMOND with other nursing homes in Richmond.
What keeps WESTMINSTER-CANTERBURY OF RICHMOND's health inspections rating strong?
This category is rated 4 out of 5 stars. Ask for concrete staffing, training, or care-process examples behind the score.
What is WESTMINSTER-CANTERBURY OF RICHMOND doing to reduce long-stay antipsychotic medication use?
Long-stay antipsychotic medication use is 23.2% here versus 14.2% across Virginia. Lower is generally better for this CMS measure.
What is WESTMINSTER-CANTERBURY OF RICHMOND doing to reduce high-risk pressure ulcers?
High-risk pressure ulcers is 6.1% here versus 5.0% across Virginia. Lower is generally better for this CMS measure.
How does WESTMINSTER-CANTERBURY OF RICHMOND maintain staffing when occupancy is high?
The facility reports roughly 90% occupancy across 158 certified beds, so ask how staffing is adjusted during full census periods.
How can a new family connect with existing councils at WESTMINSTER-CANTERBURY OF RICHMOND?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
What explains WESTMINSTER-CANTERBURY OF RICHMOND's rating advantage in Richmond?
Its 5-star overall rating is above the local average of 2.5 stars across 19 facilities. Ask which practices families can observe during a tour.
The Senior Community Around Richmond
Richmond sits in Richmond city, where adults 65 and older make up about 13.1% of the population — a lower share of seniors than Virginia as a whole (15.4% statewide). The area's median household income is lower than the state average, reflecting a more affordable area.
- Residents 65+
- 30,140 (13.1%)
- Median age
- 34.1 years
- Median household income
- $51,421
- Median home value
- $244,200
Demographics for Richmond city from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Richmond.
Facility Details
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