WILLOW BROOK REHABILITATION AND HEALTHCARE CENTER
120 TREXLER AVENUE, Kutztown, PA 19530
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
Vetting This Facility? Get Answers They Don't Volunteer
Free guide: the exact questions to ask WILLOW BROOK REHABILITATION AND HEALTHCARE CENTER, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How WILLOW BROOK REHABILITATION AND HEALTHCARE CENTER Compares
WILLOW BROOK REHABILITATION AND HEALTHCARE CENTER is a 140-bed for-profit nursing facility in Kutztown, Pennsylvania. It holds an overall CMS rating of 2 out of 5 stars, below the Pennsylvania average of 3.0 stars. Its strongest area is quality measures (5 stars), while staffing (1 star) is its weakest. Its rate of high-risk residents with pressure ulcers (1.1%) is below the Pennsylvania average of 4.8%, a favorable sign for resident care. With 140 certified beds, it operates near capacity at roughly 93% occupied.
By the numbers vs. Pennsylvania average
- Long-stay antipsychotic medication use: 25.1% — worse than the Pennsylvania average of 17.7% (41% higher).
- Falls with major injury: 1.7% — better than the Pennsylvania average of 3.2% (47% lower).
- High-risk pressure ulcers: 1.1% — better than the Pennsylvania average of 4.8% (76% lower).
- Short-stay rehospitalization: 20.4% — better than the Pennsylvania average of 22.5%.
Comparisons use CMS Care Compare data (updated September 9, 2026) measured against Pennsylvania averages across 656 facilities tracked by ElderVoice.
Questions to Ask WILLOW BROOK REHABILITATION AND HEALTHCARE CENTER
Use these facility-specific questions when calling admissions, touring the building, or comparing WILLOW BROOK REHABILITATION AND HEALTHCARE CENTER with other nursing homes in Kutztown.
How is WILLOW BROOK REHABILITATION AND HEALTHCARE CENTER addressing its health inspections rating?
CMS currently rates this category 2 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What is WILLOW BROOK REHABILITATION AND HEALTHCARE CENTER doing to reduce long-stay antipsychotic medication use?
Long-stay antipsychotic medication use is 25.1% here versus 17.7% across Pennsylvania. Lower is generally better for this CMS measure.
What practices help WILLOW BROOK REHABILITATION AND HEALTHCARE CENTER keep falls with major injury below the state average?
Falls with major injury is 1.7% here versus 3.2% across Pennsylvania. Lower is generally better for this CMS measure.
How does WILLOW BROOK REHABILITATION AND HEALTHCARE CENTER maintain staffing when occupancy is high?
The facility reports roughly 93% occupancy across 140 certified beds, so ask how staffing is adjusted during full census periods.
How can a new family connect with existing councils at WILLOW BROOK REHABILITATION AND HEALTHCARE CENTER?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
What would the first 30 days look like for a new resident at WILLOW BROOK REHABILITATION AND HEALTHCARE CENTER?
Ask who builds the care plan, how medication changes are communicated, how often families receive updates, and who to call after hours.
The Senior Community Around Kutztown
Kutztown sits in Berks County, where adults 65 and older make up about 17.3% of the population — a share of seniors in line with Pennsylvania as a whole (18.3% statewide). The area's median household income is consistent with state averages.
- Residents 65+
- 72,293 (17.3%)
- Median age
- 40.2 years
- Median household income
- $66,154
- Median home value
- $187,600
Demographics for Berks County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Kutztown.
Facility Details
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