WILLOW BROOK REHABILITATION AND HEALTHCARE CENTER
90 WEST STREET, Wilmington, MA 01887
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
CMS Abuse/Neglect Flag
This facility has been flagged by CMS for abuse or neglect concerns. Please research carefully and contact the facility for current information.
Vetting This Facility? Get Answers They Don't Volunteer
Free guide: the exact questions to ask WILLOW BROOK REHABILITATION AND HEALTHCARE CENTER, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How WILLOW BROOK REHABILITATION AND HEALTHCARE CENTER Compares
WILLOW BROOK REHABILITATION AND HEALTHCARE CENTER is a 142-bed for-profit nursing facility in Wilmington, Massachusetts. It holds an overall CMS rating of 2 out of 5 stars, below the Massachusetts average of 3.0 stars. Its lowest sub-rating is health inspections at 2 stars. Its rate of high-risk residents with pressure ulcers (2.4%) is below the Massachusetts average of 4.2%, a favorable sign for resident care. With 142 certified beds, it operates near capacity at roughly 93% occupied.
Among the 2 nursing facilities ElderVoice tracks in Wilmington, 1 hold a 5-star rating and the local average is 3.5 stars.
By the numbers vs. Massachusetts average
- Long-stay antipsychotic medication use: 28.3% — worse than the Massachusetts average of 21.4% (32% higher).
- Falls with major injury: 4.6% — worse than the Massachusetts average of 3.4% (33% higher).
- High-risk pressure ulcers: 2.4% — better than the Massachusetts average of 4.2% (44% lower).
- Short-stay rehospitalization: 27.5% — worse than the Massachusetts average of 25.7%.
CMS has flagged this facility with an abuse icon, indicating a recent citation involving abuse, neglect, or misappropriation of resident property. This is an important point to raise directly during any tour or call.
Comparisons use CMS Care Compare data (updated September 9, 2026) measured against Massachusetts averages across 341 facilities tracked by ElderVoice.
Questions to Ask WILLOW BROOK REHABILITATION AND HEALTHCARE CENTER
Use these facility-specific questions when calling admissions, touring the building, or comparing WILLOW BROOK REHABILITATION AND HEALTHCARE CENTER with other nursing homes in Wilmington.
What incident led to the CMS abuse icon for WILLOW BROOK REHABILITATION AND HEALTHCARE CENTER, and what changed afterward?
Ask for the citation date, plan of correction, staff retraining steps, and how leadership monitors for repeat issues.
How is WILLOW BROOK REHABILITATION AND HEALTHCARE CENTER addressing its health inspections rating?
CMS currently rates this category 2 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What is WILLOW BROOK REHABILITATION AND HEALTHCARE CENTER doing to reduce long-stay antipsychotic medication use?
Long-stay antipsychotic medication use is 28.3% here versus 21.4% across Massachusetts. Lower is generally better for this CMS measure.
What is WILLOW BROOK REHABILITATION AND HEALTHCARE CENTER doing to reduce falls with major injury?
Falls with major injury is 4.6% here versus 3.4% across Massachusetts. Lower is generally better for this CMS measure.
How does WILLOW BROOK REHABILITATION AND HEALTHCARE CENTER maintain staffing when occupancy is high?
The facility reports roughly 93% occupancy across 142 certified beds, so ask how staffing is adjusted during full census periods.
How can a new family connect with existing councils at WILLOW BROOK REHABILITATION AND HEALTHCARE CENTER?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
The Senior Community Around Wilmington
Wilmington sits in Middlesex County, where adults 65 and older make up about 15.3% of the population — a share of seniors in line with Massachusetts as a whole (16.5% statewide). The area's median household income is higher than the state average, reflecting a higher cost of living.
- Residents 65+
- 245,533 (15.3%)
- Median age
- 38.5 years
- Median household income
- $106,202
- Median home value
- $540,300
Demographics for Middlesex County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Wilmington.
Facility Details
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