WILLOW BROOKE CT SKILLED CARE CTR AT HERON POINT
501 CAMPUS AVENUE, Chestertown, MD 21620
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident & Family Councils Active
Active councils indicate resident empowerment and facility transparency.
Vetting This Facility? Get Answers They Don't Volunteer
Free guide: the exact questions to ask WILLOW BROOKE CT SKILLED CARE CTR AT HERON POINT, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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How WILLOW BROOKE CT SKILLED CARE CTR AT HERON POINT Compares
WILLOW BROOKE CT SKILLED CARE CTR AT HERON POINT is a 38-bed nonprofit nursing facility in Chestertown, Maryland. It holds an overall CMS rating of 5 out of 5 stars, above the Maryland average of 3.1 stars. Its strongest area is health inspections, rated 5 stars. With 38 certified beds, it has notable available capacity at roughly 5% occupied.
Among the 3 nursing facilities ElderVoice tracks in Chestertown, 1 hold a 5-star rating and the local average is 3.3 stars.
Comparisons use CMS Care Compare data (updated June 5, 2026) measured against Maryland averages across 221 facilities tracked by ElderVoice.
Questions to Ask WILLOW BROOKE CT SKILLED CARE CTR AT HERON POINT
Use these facility-specific questions when calling admissions, touring the building, or comparing WILLOW BROOKE CT SKILLED CARE CTR AT HERON POINT with other nursing homes in Chestertown.
What keeps WILLOW BROOKE CT SKILLED CARE CTR AT HERON POINT's health inspections rating strong?
This category is rated 5 out of 5 stars. Ask for concrete staffing, training, or care-process examples behind the score.
Why is WILLOW BROOKE CT SKILLED CARE CTR AT HERON POINT's occupancy below many full facilities?
The facility reports roughly 5% occupancy across 38 certified beds. Lower occupancy can mean availability, but families should ask whether renovations, staffing, reputation, or service mix are factors.
How can a new family connect with existing councils at WILLOW BROOKE CT SKILLED CARE CTR AT HERON POINT?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
What explains WILLOW BROOKE CT SKILLED CARE CTR AT HERON POINT's rating advantage in Chestertown?
Its 5-star overall rating is above the local average of 3.3 stars across 3 facilities. Ask which practices families can observe during a tour.
What would the first 30 days look like for a new resident at WILLOW BROOKE CT SKILLED CARE CTR AT HERON POINT?
Ask who builds the care plan, how medication changes are communicated, how often families receive updates, and who to call after hours.
The Senior Community Around Chestertown
Chestertown sits in Kent County, where adults 65 and older make up about 26.3% of the population — a higher share of seniors than Maryland as a whole (15.4% statewide). The area's median household income is lower than the state average, reflecting a more affordable area.
- Residents 65+
- 5,125 (26.3%)
- Median age
- 48.0 years
- Median household income
- $60,208
- Median home value
- $258,500
Demographics for Kent County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Chestertown.
Facility Details
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