WILLOW CROSSING HEALTH & REHABILITATION CENTER
3550 CENTRAL AVE, Columbus, IN 47203
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
CMS Abuse/Neglect Flag
This facility has been flagged by CMS for abuse or neglect concerns. Please research carefully and contact the facility for current information.
Vetting This Facility? Get Answers They Don't Volunteer
Free guide: the exact questions to ask WILLOW CROSSING HEALTH & REHABILITATION CENTER, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How WILLOW CROSSING HEALTH & REHABILITATION CENTER Compares
WILLOW CROSSING HEALTH & REHABILITATION CENTER is a 112-bed government-owned nursing facility in Columbus, Indiana. It holds an overall CMS rating of 1 out of 5 stars, below the Indiana average of 3.2 stars. Its lowest sub-rating is quality measures at 1 star. Its rate of falls resulting in major injury (6.1%) is above the Indiana average of 3.9% — a measure worth asking the staff about. With 112 certified beds, it operates near capacity at roughly 90% occupied.
Among the 5 nursing facilities ElderVoice tracks in Columbus, 2 hold a 5-star rating and the local average is 3.6 stars.
By the numbers vs. Indiana average
- Long-stay antipsychotic medication use: 17.0% — worse than the Indiana average of 13.6%.
- Falls with major injury: 6.1% — worse than the Indiana average of 3.9% (58% higher).
- High-risk pressure ulcers: 1.7% — better than the Indiana average of 3.9% (55% lower).
- Short-stay rehospitalization: 22.4% — better than the Indiana average of 22.5%.
CMS has flagged this facility with an abuse icon, indicating a recent citation involving abuse, neglect, or misappropriation of resident property. This is an important point to raise directly during any tour or call.
Comparisons use CMS Care Compare data (updated June 5, 2026) measured against Indiana averages across 507 facilities tracked by ElderVoice.
Questions to Ask WILLOW CROSSING HEALTH & REHABILITATION CENTER
Use these facility-specific questions when calling admissions, touring the building, or comparing WILLOW CROSSING HEALTH & REHABILITATION CENTER with other nursing homes in Columbus.
What incident led to the CMS abuse icon for WILLOW CROSSING HEALTH & REHABILITATION CENTER, and what changed afterward?
Ask for the citation date, plan of correction, staff retraining steps, and how leadership monitors for repeat issues.
How is WILLOW CROSSING HEALTH & REHABILITATION CENTER addressing its health inspections rating?
CMS currently rates this category 2 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What is WILLOW CROSSING HEALTH & REHABILITATION CENTER doing to reduce long-stay antipsychotic medication use?
Long-stay antipsychotic medication use is 17.0% here versus 13.6% across Indiana. Lower is generally better for this CMS measure.
What is WILLOW CROSSING HEALTH & REHABILITATION CENTER doing to reduce falls with major injury?
Falls with major injury is 6.1% here versus 3.9% across Indiana. Lower is generally better for this CMS measure.
How does WILLOW CROSSING HEALTH & REHABILITATION CENTER maintain staffing when occupancy is high?
The facility reports roughly 90% occupancy across 112 certified beds, so ask how staffing is adjusted during full census periods.
How can a new family connect with existing councils at WILLOW CROSSING HEALTH & REHABILITATION CENTER?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
The Senior Community Around Columbus
Columbus sits in Bartholomew County, where adults 65 and older make up about 16.1% of the population — a share of seniors in line with Indiana as a whole (15.7% statewide). The area's median household income is higher than the state average, reflecting a higher cost of living.
- Residents 65+
- 13,396 (16.1%)
- Median age
- 38.0 years
- Median household income
- $66,978
- Median home value
- $163,400
Demographics for Bartholomew County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Columbus.
Facility Details
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