WILLOW TREE HEALTHCARE CENTER
1263 SOUTH GEORGE STREET, Charles Town, WV 25414
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
CMS Abuse/Neglect Flag
This facility has been flagged by CMS for abuse or neglect concerns. Please research carefully and contact the facility for current information.
Vetting This Facility? Get Answers They Don't Volunteer
Free guide: the exact questions to ask WILLOW TREE HEALTHCARE CENTER, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
Check your inbox!
Your facility vetting guide is on its way.
No spam. Unsubscribe anytime.
Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How WILLOW TREE HEALTHCARE CENTER Compares
WILLOW TREE HEALTHCARE CENTER is a 104-bed for-profit nursing facility in Charles Town, West Virginia. It holds an overall CMS rating of 2 out of 5 stars, below the West Virginia average of 3.0 stars. Its lowest sub-rating is health inspections at 2 stars. Its rate of falls resulting in major injury (2.9%) is below the West Virginia average of 4.5%, a favorable sign for resident care. With 104 certified beds, it operates near capacity at roughly 97% occupied.
Among the 2 nursing facilities ElderVoice tracks in Charles Town, the local average is 2.0 stars.
By the numbers vs. West Virginia average
- Long-stay antipsychotic medication use: 17.5% — worse than the West Virginia average of 14.0% (25% higher).
- Falls with major injury: 2.9% — better than the West Virginia average of 4.5% (36% lower).
- High-risk pressure ulcers: 3.8% — better than the West Virginia average of 4.4%.
- Short-stay rehospitalization: 26.4% — worse than the West Virginia average of 22.6%.
CMS has flagged this facility with an abuse icon, indicating a recent citation involving abuse, neglect, or misappropriation of resident property. This is an important point to raise directly during any tour or call.
Comparisons use CMS Care Compare data (updated June 5, 2026) measured against West Virginia averages across 123 facilities tracked by ElderVoice.
Questions to Ask WILLOW TREE HEALTHCARE CENTER
Use these facility-specific questions when calling admissions, touring the building, or comparing WILLOW TREE HEALTHCARE CENTER with other nursing homes in Charles Town.
What incident led to the CMS abuse icon for WILLOW TREE HEALTHCARE CENTER, and what changed afterward?
Ask for the citation date, plan of correction, staff retraining steps, and how leadership monitors for repeat issues.
How is WILLOW TREE HEALTHCARE CENTER addressing its health inspections rating?
CMS currently rates this category 2 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What is WILLOW TREE HEALTHCARE CENTER doing to reduce long-stay antipsychotic medication use?
Long-stay antipsychotic medication use is 17.5% here versus 14.0% across West Virginia. Lower is generally better for this CMS measure.
What practices help WILLOW TREE HEALTHCARE CENTER keep falls with major injury below the state average?
Falls with major injury is 2.9% here versus 4.5% across West Virginia. Lower is generally better for this CMS measure.
How does WILLOW TREE HEALTHCARE CENTER maintain staffing when occupancy is high?
The facility reports roughly 97% occupancy across 104 certified beds, so ask how staffing is adjusted during full census periods.
How can a new family connect with existing councils at WILLOW TREE HEALTHCARE CENTER?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
The Senior Community Around Charles Town
Charles Town sits in Jefferson County, where adults 65 and older make up about 16.2% of the population — a lower share of seniors than West Virginia as a whole (19.9% statewide). The area's median household income is higher than the state average, reflecting a higher cost of living.
- Residents 65+
- 9,240 (16.2%)
- Median age
- 40.9 years
- Median household income
- $82,551
- Median home value
- $261,500
Demographics for Jefferson County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Charles Town.
Facility Details
Other Facilities in Charles Town
Give Them a Daily Friend
Our AI companion calls your loved one daily for friendly conversation and wellness check-ins. We detect mood changes and alert you if something seems off.
- AI calls them daily
- Friendly conversation
- Alerts if something's wrong
Works on any phone. No app needed.