Willowbrooke Court SC Ctr at Matthews Glen
740 Pavilion View Drive, Matthews, NC 28105
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
Vetting This Facility? Get Answers They Don't Volunteer
Free guide: the exact questions to ask Willowbrooke Court SC Ctr at Matthews Glen, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
How Willowbrooke Court SC Ctr at Matthews Glen Compares
Willowbrooke Court SC Ctr at Matthews Glen is a 15-bed nonprofit nursing facility in Matthews, North Carolina. It holds an overall CMS rating of 5 out of 5 stars, above the North Carolina average of 2.9 stars. Its strongest area is staffing, rated 5 stars. Its rate of short-stay residents returning to the hospital (10.8%) is below the North Carolina average of 22.8%, a favorable sign for resident care. With 15 certified beds, it operates near capacity at roughly 93% occupied.
Among the 3 nursing facilities ElderVoice tracks in Matthews, 1 hold a 5-star rating and the local average is 3.0 stars.
By the numbers vs. North Carolina average
- Short-stay rehospitalization: 10.8% — better than the North Carolina average of 22.8% (53% lower).
Comparisons use CMS Care Compare data (updated September 9, 2026) measured against North Carolina averages across 419 facilities tracked by ElderVoice.
Questions to Ask Willowbrooke Court SC Ctr at Matthews Glen
Use these facility-specific questions when calling admissions, touring the building, or comparing Willowbrooke Court SC Ctr at Matthews Glen with other nursing homes in Matthews.
What keeps Willowbrooke Court SC Ctr at Matthews Glen's health inspections rating strong?
This category is rated 4 out of 5 stars. Ask for concrete staffing, training, or care-process examples behind the score.
What practices help Willowbrooke Court SC Ctr at Matthews Glen keep short-stay rehospitalizations below the state average?
Short-stay rehospitalizations is 10.8% here versus 22.8% across North Carolina. Lower is generally better for this CMS measure.
How does Willowbrooke Court SC Ctr at Matthews Glen maintain staffing when occupancy is high?
The facility reports roughly 93% occupancy across 15 certified beds, so ask how staffing is adjusted during full census periods.
How can a new family connect with existing councils at Willowbrooke Court SC Ctr at Matthews Glen?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
What explains Willowbrooke Court SC Ctr at Matthews Glen's rating advantage in Matthews?
Its 5-star overall rating is above the local average of 3.0 stars across 3 facilities. Ask which practices families can observe during a tour.
What would the first 30 days look like for a new resident at Willowbrooke Court SC Ctr at Matthews Glen?
Ask who builds the care plan, how medication changes are communicated, how often families receive updates, and who to call after hours.
The Senior Community Around Matthews
Matthews sits in Mecklenburg County, where adults 65 and older make up about 11.2% of the population — a lower share of seniors than North Carolina as a whole (16.3% statewide). The area's median household income is higher than the state average, reflecting a higher cost of living.
- Residents 65+
- 122,780 (11.2%)
- Median age
- 35.2 years
- Median household income
- $69,240
- Median home value
- $253,500
Demographics for Mecklenburg County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Matthews.
Facility Details
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