For-Profit Medicare Medicaid

WILLOWS OF NEW CASTLE

1023 N 20TH ST, New Castle, IN 47362

2.0 CMS Rating
For profit - Corporation
95 Certified Beds
56 Safety Score

Based on 2026 CMS Data

Official Government Ratings

Health Inspections

Frequency & severity of deficiencies


Staffing Levels

Nurse hours per resident per day


Quality Measures

Clinical outcomes & care quality

Resident Council Active

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Care Quality Indicators

Pressure Ulcers (High Risk) 2.46%

Lower is better

Antipsychotic Medication Use 23.08%

Lower is better

Falls with Major Injury 1.76%

Lower is better

Short-Stay Rehospitalized 25.63%

Lower is better

How WILLOWS OF NEW CASTLE Compares

WILLOWS OF NEW CASTLE is a 95-bed for-profit nursing facility in New Castle, Indiana. It holds an overall CMS rating of 2 out of 5 stars, below the Indiana average of 3.2 stars. Its lowest sub-rating is staffing at 1 star. Its rate of long-stay antipsychotic medication use (23.1%) is above the Indiana average of 13.6% — a measure worth asking the staff about. With 95 certified beds, it has notable available capacity at roughly 61% occupied.

Among the 5 nursing facilities ElderVoice tracks in New Castle, the local average is 3.2 stars.

By the numbers vs. Indiana average

  • Long-stay antipsychotic medication use: 23.1% — worse than the Indiana average of 13.6% (70% higher).
  • Falls with major injury: 1.8% — better than the Indiana average of 3.9% (54% lower).
  • High-risk pressure ulcers: 2.5% — better than the Indiana average of 3.9% (37% lower).
  • Short-stay rehospitalization: 25.6% — worse than the Indiana average of 22.5%.

Comparisons use CMS Care Compare data (updated May 4, 2026) measured against Indiana averages across 507 facilities tracked by ElderVoice.

The Senior Community Around New Castle

New Castle sits in Henry County, where adults 65 and older make up about 18.9% of the population — a higher share of seniors than Indiana as a whole (15.7% statewide). The area's median household income is lower than the state average, reflecting a more affordable area.

Residents 65+
9,105 (18.9%)
Median age
42.0 years
Median household income
$51,104
Median home value
$101,800

Demographics for Henry County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near New Castle.

Facility Details

CMS Provider ID 155089
County Henry
Total Beds 95
Occupied Beds 58
Occupancy Rate 61%
Ownership For profit - Corporation

Other Facilities in New Castle

Location

1023 N 20TH ST, New Castle, IN 47362

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Important Data Disclaimer

All facility information, ratings, and quality metrics displayed on this page are sourced from the Centers for Medicare & Medicaid Services (CMS) Provider Data Catalog. Data was last updated: May 4, 2026.

ElderVoice does not endorse, recommend, or guarantee any nursing home facility. The Safety Score is a proprietary calculation based on publicly available CMS data and is provided for informational purposes only. It should not be the sole factor in your care decisions.

We strongly recommend visiting facilities in person, speaking with staff and current residents' families, and verifying all information directly with the facility before making any decisions. For official Medicare ratings and complaint information, visit Medicare Care Compare.