WILLOWS OF RICHMOND
2070 CHESTER BLVD, Richmond, IN 47374
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Vetting This Facility? Get Answers They Don't Volunteer
Free guide: the exact questions to ask WILLOWS OF RICHMOND, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How WILLOWS OF RICHMOND Compares
WILLOWS OF RICHMOND is a 87-bed government-owned nursing facility in Richmond, Indiana. It holds an overall CMS rating of 2 out of 5 stars, below the Indiana average of 3.1 stars. Its lowest sub-rating is health inspections at 2 stars. Its rate of long-stay antipsychotic medication use (27.3%) is above the Indiana average of 13.6% — a measure worth asking the staff about. With 87 certified beds, it maintains moderate occupancy at roughly 72% occupied.
Among the 7 nursing facilities ElderVoice tracks in Richmond, 1 hold a 5-star rating and the local average is 2.6 stars.
By the numbers vs. Indiana average
- Long-stay antipsychotic medication use: 27.3% — worse than the Indiana average of 13.6% (101% higher).
- Falls with major injury: 3.0% — better than the Indiana average of 3.9%.
- High-risk pressure ulcers: 2.6% — better than the Indiana average of 3.6% (29% lower).
- Short-stay rehospitalization: 32.6% — worse than the Indiana average of 22.3% (46% higher).
Comparisons use CMS Care Compare data (updated September 5, 2026) measured against Indiana averages across 507 facilities tracked by ElderVoice.
Questions to Ask WILLOWS OF RICHMOND
Use these facility-specific questions when calling admissions, touring the building, or comparing WILLOWS OF RICHMOND with other nursing homes in Richmond.
How is WILLOWS OF RICHMOND addressing its health inspections rating?
CMS currently rates this category 2 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What is WILLOWS OF RICHMOND doing to reduce long-stay antipsychotic medication use?
Long-stay antipsychotic medication use is 27.3% here versus 13.6% across Indiana. Lower is generally better for this CMS measure.
What practices help WILLOWS OF RICHMOND keep falls with major injury below the state average?
Falls with major injury is 3.0% here versus 3.9% across Indiana. Lower is generally better for this CMS measure.
How do residents and families raise concerns at WILLOWS OF RICHMOND?
CMS data does not list an active family or resident council here, so ask how care-plan concerns, complaints, and follow-up are tracked.
Where does WILLOWS OF RICHMOND lag behind other Richmond options?
Its 2-star overall rating is below the local average of 2.6 stars across 7 facilities. Ask administrators what differentiates this home despite the rating gap.
What would the first 30 days look like for a new resident at WILLOWS OF RICHMOND?
Ask who builds the care plan, how medication changes are communicated, how often families receive updates, and who to call after hours.
The Senior Community Around Richmond
Richmond sits in Wayne County, where adults 65 and older make up about 19.0% of the population — a higher share of seniors than Indiana as a whole (15.7% statewide). The area's median household income is lower than the state average, reflecting a more affordable area.
- Residents 65+
- 12,562 (19.0%)
- Median age
- 40.5 years
- Median household income
- $47,756
- Median home value
- $102,400
Demographics for Wayne County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Richmond.
Facility Details
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