ACCEL AT WILLOW BEND
2620 COMMUNICATIONS PARKWAY, Plano, TX 75093
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
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Free guide: the exact questions to ask ACCEL AT WILLOW BEND, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How ACCEL AT WILLOW BEND Compares
ACCEL AT WILLOW BEND is a 110-bed for-profit nursing facility in Plano, Texas. It holds an overall CMS rating of 3 out of 5 stars, above the Texas average of 2.7 stars. Its strongest area is quality measures (5 stars), while health inspections (2 stars) is its weakest. Its rate of falls resulting in major injury (1.5%) is below the Texas average of 3.3%, a favorable sign for resident care. With 110 certified beds, it has notable available capacity at roughly 57% occupied.
Among the 9 nursing facilities ElderVoice tracks in Plano, 1 hold a 5-star rating and the local average is 3.0 stars.
By the numbers vs. Texas average
- Long-stay antipsychotic medication use: 5.0% — better than the Texas average of 9.4% (47% lower).
- Falls with major injury: 1.5% — better than the Texas average of 3.3% (53% lower).
- High-risk pressure ulcers: 2.7% — better than the Texas average of 4.0% (33% lower).
- Short-stay rehospitalization: 18.8% — better than the Texas average of 25.8% (27% lower).
Comparisons use CMS Care Compare data (updated June 5, 2026) measured against Texas averages across 1176 facilities tracked by ElderVoice.
Questions to Ask ACCEL AT WILLOW BEND
Use these facility-specific questions when calling admissions, touring the building, or comparing ACCEL AT WILLOW BEND with other nursing homes in Plano.
How is ACCEL AT WILLOW BEND addressing its health inspections rating?
CMS currently rates this category 2 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What practices help ACCEL AT WILLOW BEND keep long-stay antipsychotic medication use below the state average?
Long-stay antipsychotic medication use is 5.0% here versus 9.4% across Texas. Lower is generally better for this CMS measure.
What practices help ACCEL AT WILLOW BEND keep falls with major injury below the state average?
Falls with major injury is 1.5% here versus 3.3% across Texas. Lower is generally better for this CMS measure.
Why is ACCEL AT WILLOW BEND's occupancy below many full facilities?
The facility reports roughly 57% occupancy across 110 certified beds. Lower occupancy can mean availability, but families should ask whether renovations, staffing, reputation, or service mix are factors.
How can a new family connect with existing councils at ACCEL AT WILLOW BEND?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
What would the first 30 days look like for a new resident at ACCEL AT WILLOW BEND?
Ask who builds the care plan, how medication changes are communicated, how often families receive updates, and who to call after hours.
The Senior Community Around Plano
Plano sits in Collin County, where adults 65 and older make up about 11.0% of the population — a share of seniors in line with Texas as a whole (12.5% statewide). The area's median household income is higher than the state average, reflecting a higher cost of living.
- Residents 65+
- 110,187 (11.0%)
- Median age
- 37.0 years
- Median household income
- $100,541
- Median home value
- $337,200
Demographics for Collin County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Plano.
Facility Details
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