The Healthcare Resort of Plano
3325 West Plano Parkway, Plano, TX 75075
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
Vetting This Facility? Get Answers They Don't Volunteer
Free guide: the exact questions to ask The Healthcare Resort of Plano, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
Check your inbox!
Your facility vetting guide is on its way.
No spam. Unsubscribe anytime.
Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How The Healthcare Resort of Plano Compares
The Healthcare Resort of Plano is a 70-bed nonprofit nursing facility in Plano, Texas. It holds an overall CMS rating of 3 out of 5 stars, above the Texas average of 2.6 stars. Its lowest sub-rating is staffing at 2 stars. Its rate of falls resulting in major injury (5.9%) is above the Texas average of 3.3% — a measure worth asking the staff about. With 70 certified beds, it operates near capacity at roughly 92% occupied.
Among the 9 nursing facilities ElderVoice tracks in Plano, 1 hold a 5-star rating and the local average is 3.1 stars.
By the numbers vs. Texas average
- Long-stay antipsychotic medication use: 13.6% — worse than the Texas average of 9.6% (41% higher).
- Falls with major injury: 5.9% — worse than the Texas average of 3.3% (80% higher).
- High-risk pressure ulcers: 2.8% — better than the Texas average of 3.8% (26% lower).
- Short-stay rehospitalization: 31.1% — worse than the Texas average of 25.7%.
Comparisons use CMS Care Compare data (updated September 5, 2026) measured against Texas averages across 1177 facilities tracked by ElderVoice.
Questions to Ask The Healthcare Resort of Plano
Use these facility-specific questions when calling admissions, touring the building, or comparing The Healthcare Resort of Plano with other nursing homes in Plano.
How is The Healthcare Resort of Plano addressing its staffing levels rating?
CMS currently rates this category 2 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What is The Healthcare Resort of Plano doing to reduce long-stay antipsychotic medication use?
Long-stay antipsychotic medication use is 13.6% here versus 9.6% across Texas. Lower is generally better for this CMS measure.
What is The Healthcare Resort of Plano doing to reduce falls with major injury?
Falls with major injury is 5.9% here versus 3.3% across Texas. Lower is generally better for this CMS measure.
How does The Healthcare Resort of Plano maintain staffing when occupancy is high?
The facility reports roughly 92% occupancy across 70 certified beds, so ask how staffing is adjusted during full census periods.
How can a new family connect with existing councils at The Healthcare Resort of Plano?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
What would the first 30 days look like for a new resident at The Healthcare Resort of Plano?
Ask who builds the care plan, how medication changes are communicated, how often families receive updates, and who to call after hours.
The Senior Community Around Plano
Plano sits in Collin County, where adults 65 and older make up about 11.0% of the population — a share of seniors in line with Texas as a whole (12.5% statewide). The area's median household income is higher than the state average, reflecting a higher cost of living.
- Residents 65+
- 110,187 (11.0%)
- Median age
- 37.0 years
- Median household income
- $100,541
- Median home value
- $337,200
Demographics for Collin County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Plano.
Facility Details
Other Facilities in Plano
THE LEGACY AT WILLOW BEND
6101 OHIO STE 500
CARRARA
4501 TRADITION TRAIL
LIFE CARE CENTER OF PLANO
3800 W PARK BLVD
The Park in Plano
3208 Thunderbird Lane
Collinwood Nursing and Rehabilitation
3100 S RIGSBEE RD
Landmark of Plano Rehabilitation and Nursing Cente
1621 Coit Road
PRESTONWOOD REHABILITATION & NURSING CENTER
2460 MARSH LN
Accel at Willow Bend
2620 Communications Parkway
Give Them a Daily Friend
Our AI companion calls your loved one daily for friendly conversation and wellness check-ins. We detect mood changes and alert you if something seems off.
- AI calls them daily
- Friendly conversation
- Alerts if something's wrong
Works on any phone. No app needed.