For-Profit Medicare Medicaid

COMPLETE CARE AT GROTON REGENCY

1145 POQUONNOCK RD, Groton, CT 06340

3.0 CMS Rating
For profit - Limited Liability company
130 Certified Beds
39 Safety Score

Based on 2026 CMS Data

Official Government Ratings

Health Inspections

Frequency & severity of deficiencies


Staffing Levels

Nurse hours per resident per day


Quality Measures

Clinical outcomes & care quality

Resident Council Active

Active councils indicate resident empowerment and facility transparency.

CMS Abuse/Neglect Flag

This facility has been flagged by CMS for abuse or neglect concerns. Please research carefully and contact the facility for current information.

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Care Quality Indicators

Pressure Ulcers (High Risk) 2.95%

Lower is better

Antipsychotic Medication Use 24.61%

Lower is better

Falls with Major Injury 3.34%

Lower is better

Short-Stay Rehospitalized 17.67%

Lower is better

How COMPLETE CARE AT GROTON REGENCY Compares

COMPLETE CARE AT GROTON REGENCY is a 130-bed for-profit nursing facility in Groton, Connecticut. It holds an overall CMS rating of 3 out of 5 stars, roughly in line with the Connecticut average of 3.0 stars. Its strongest area is quality measures (5 stars), while health inspections (2 stars) is its weakest. Its rate of long-stay antipsychotic medication use (24.6%) is above the Connecticut average of 17.8% — a measure worth asking the staff about. With 130 certified beds, it operates near capacity at roughly 94% occupied.

Among the 2 nursing facilities ElderVoice tracks in Groton, 1 hold a 5-star rating and the local average is 4.0 stars.

By the numbers vs. Connecticut average

  • Long-stay antipsychotic medication use: 24.6% — worse than the Connecticut average of 17.8% (38% higher).
  • Falls with major injury: 3.3% — better than the Connecticut average of 3.4%.
  • High-risk pressure ulcers: 3.0% — better than the Connecticut average of 4.2% (29% lower).
  • Short-stay rehospitalization: 17.7% — better than the Connecticut average of 24.5% (28% lower).

CMS has flagged this facility with an abuse icon, indicating a recent citation involving abuse, neglect, or misappropriation of resident property. This is an important point to raise directly during any tour or call.

Comparisons use CMS Care Compare data (updated June 5, 2026) measured against Connecticut averages across 191 facilities tracked by ElderVoice.

Questions to Ask COMPLETE CARE AT GROTON REGENCY

Use these facility-specific questions when calling admissions, touring the building, or comparing COMPLETE CARE AT GROTON REGENCY with other nursing homes in Groton.

What incident led to the CMS abuse icon for COMPLETE CARE AT GROTON REGENCY, and what changed afterward?

Ask for the citation date, plan of correction, staff retraining steps, and how leadership monitors for repeat issues.

How is COMPLETE CARE AT GROTON REGENCY addressing its health inspections rating?

CMS currently rates this category 2 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.

What is COMPLETE CARE AT GROTON REGENCY doing to reduce long-stay antipsychotic medication use?

Long-stay antipsychotic medication use is 24.6% here versus 17.8% across Connecticut. Lower is generally better for this CMS measure.

What practices help COMPLETE CARE AT GROTON REGENCY keep high-risk pressure ulcers below the state average?

High-risk pressure ulcers is 3.0% here versus 4.2% across Connecticut. Lower is generally better for this CMS measure.

How does COMPLETE CARE AT GROTON REGENCY maintain staffing when occupancy is high?

The facility reports roughly 94% occupancy across 130 certified beds, so ask how staffing is adjusted during full census periods.

How can a new family connect with existing councils at COMPLETE CARE AT GROTON REGENCY?

Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.

The Senior Community Around Groton

Groton sits in New London County, where adults 65 and older make up about 18.3% of the population — a share of seniors in line with Connecticut as a whole (17.2% statewide). The area's median household income is consistent with state averages.

Residents 65+
48,749 (18.3%)
Median age
41.4 years
Median household income
$75,831
Median home value
$246,800

Demographics for New London County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Groton.

Facility Details

CMS Provider ID 075270
County Southeastern Ct
Total Beds 130
Occupied Beds 122
Occupancy Rate 94%
Ownership For profit - Limited Liability company

Other Facilities in Groton

Location

1145 POQUONNOCK RD, Groton, CT 06340

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Important Data Disclaimer

All facility information, ratings, and quality metrics displayed on this page are sourced from the Centers for Medicare & Medicaid Services (CMS) Provider Data Catalog. Data was last updated: June 5, 2026.

ElderVoice does not endorse, recommend, or guarantee any nursing home facility. The Safety Score is a proprietary calculation based on publicly available CMS data and is provided for informational purposes only. It should not be the sole factor in your care decisions.

We strongly recommend visiting facilities in person, speaking with staff and current residents' families, and verifying all information directly with the facility before making any decisions. For official Medicare ratings and complaint information, visit Medicare Care Compare.