Crown Haven Health and Rehabilitation
620 Tom Hunter Road, Charlotte, NC 28213
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
Vetting This Facility? Get Answers They Don't Volunteer
Free guide: the exact questions to ask Crown Haven Health and Rehabilitation, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
How Crown Haven Health and Rehabilitation Compares
Crown Haven Health and Rehabilitation is a 120-bed for-profit nursing facility in Charlotte, North Carolina. It holds an overall CMS rating of 2 out of 5 stars, below the North Carolina average of 2.9 stars. Its strongest area is quality measures (5 stars), while health inspections (1 star) is its weakest. Its rate of high-risk residents with pressure ulcers (2.1%) is below the North Carolina average of 5.5%, a favorable sign for resident care. With 120 certified beds, it maintains moderate occupancy at roughly 77% occupied.
Among the 20 nursing facilities ElderVoice tracks in Charlotte, 3 hold a 5-star rating and the local average is 2.6 stars.
By the numbers vs. North Carolina average
- Long-stay antipsychotic medication use: 10.4% — better than the North Carolina average of 14.0% (25% lower).
- Falls with major injury: 4.6% — worse than the North Carolina average of 3.5% (32% higher).
- High-risk pressure ulcers: 2.1% — better than the North Carolina average of 5.5% (62% lower).
Comparisons use CMS Care Compare data (updated September 5, 2026) measured against North Carolina averages across 419 facilities tracked by ElderVoice.
Questions to Ask Crown Haven Health and Rehabilitation
Use these facility-specific questions when calling admissions, touring the building, or comparing Crown Haven Health and Rehabilitation with other nursing homes in Charlotte.
How is Crown Haven Health and Rehabilitation addressing its health inspections rating?
CMS currently rates this category 1 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What practices help Crown Haven Health and Rehabilitation keep long-stay antipsychotic medication use below the state average?
Long-stay antipsychotic medication use is 10.4% here versus 14.0% across North Carolina. Lower is generally better for this CMS measure.
What is Crown Haven Health and Rehabilitation doing to reduce falls with major injury?
Falls with major injury is 4.6% here versus 3.5% across North Carolina. Lower is generally better for this CMS measure.
How can a new family connect with existing councils at Crown Haven Health and Rehabilitation?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
Where does Crown Haven Health and Rehabilitation lag behind other Charlotte options?
Its 2-star overall rating is below the local average of 2.6 stars across 20 facilities. Ask administrators what differentiates this home despite the rating gap.
What would the first 30 days look like for a new resident at Crown Haven Health and Rehabilitation?
Ask who builds the care plan, how medication changes are communicated, how often families receive updates, and who to call after hours.
The Senior Community Around Charlotte
Charlotte sits in Mecklenburg County, where adults 65 and older make up about 11.2% of the population — a lower share of seniors than North Carolina as a whole (16.3% statewide). The area's median household income is higher than the state average, reflecting a higher cost of living.
- Residents 65+
- 122,780 (11.2%)
- Median age
- 35.2 years
- Median household income
- $69,240
- Median home value
- $253,500
Demographics for Mecklenburg County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Charlotte.
Facility Details
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