White Oak Manor - Charlotte
4009 Craig Avenue, Charlotte, NC 28211
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
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Free guide: the exact questions to ask White Oak Manor - Charlotte, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How White Oak Manor - Charlotte Compares
White Oak Manor - Charlotte is a 180-bed for-profit nursing facility in Charlotte, North Carolina. It holds an overall CMS rating of 2 out of 5 stars, below the North Carolina average of 2.9 stars. Its strongest area is quality measures (5 stars), while health inspections (1 star) is its weakest. Its rate of short-stay residents returning to the hospital (17.2%) is below the North Carolina average of 23.0%, a favorable sign for resident care. With 180 certified beds, it maintains moderate occupancy at roughly 82% occupied.
Among the 20 nursing facilities ElderVoice tracks in Charlotte, 2 hold a 5-star rating and the local average is 2.6 stars.
By the numbers vs. North Carolina average
- Long-stay antipsychotic medication use: 16.8% — worse than the North Carolina average of 14.1%.
- Falls with major injury: 4.1% — worse than the North Carolina average of 3.5%.
- High-risk pressure ulcers: 5.2% — better than the North Carolina average of 5.8%.
- Short-stay rehospitalization: 17.2% — better than the North Carolina average of 23.0% (25% lower).
Comparisons use CMS Care Compare data (updated June 5, 2026) measured against North Carolina averages across 420 facilities tracked by ElderVoice.
Questions to Ask White Oak Manor - Charlotte
Use these facility-specific questions when calling admissions, touring the building, or comparing White Oak Manor - Charlotte with other nursing homes in Charlotte.
How is White Oak Manor - Charlotte addressing its health inspections rating?
CMS currently rates this category 1 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What is White Oak Manor - Charlotte doing to reduce long-stay antipsychotic medication use?
Long-stay antipsychotic medication use is 16.8% here versus 14.1% across North Carolina. Lower is generally better for this CMS measure.
What is White Oak Manor - Charlotte doing to reduce falls with major injury?
Falls with major injury is 4.1% here versus 3.5% across North Carolina. Lower is generally better for this CMS measure.
How can a new family connect with existing councils at White Oak Manor - Charlotte?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
Where does White Oak Manor - Charlotte lag behind other Charlotte options?
Its 2-star overall rating is below the local average of 2.6 stars across 20 facilities. Ask administrators what differentiates this home despite the rating gap.
What would the first 30 days look like for a new resident at White Oak Manor - Charlotte?
Ask who builds the care plan, how medication changes are communicated, how often families receive updates, and who to call after hours.
The Senior Community Around Charlotte
Charlotte sits in Mecklenburg County, where adults 65 and older make up about 11.2% of the population — a lower share of seniors than North Carolina as a whole (16.3% statewide). The area's median household income is higher than the state average, reflecting a higher cost of living.
- Residents 65+
- 122,780 (11.2%)
- Median age
- 35.2 years
- Median household income
- $69,240
- Median home value
- $253,500
Demographics for Mecklenburg County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Charlotte.
Facility Details
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