DOUGLAS MANOR
103 NORTH ROAD, Windham, CT 06280
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
Vetting This Facility? Get Answers They Don't Volunteer
Free guide: the exact questions to ask DOUGLAS MANOR, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
Check your inbox!
Your facility vetting guide is on its way.
No spam. Unsubscribe anytime.
Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How DOUGLAS MANOR Compares
DOUGLAS MANOR is a 90-bed for-profit nursing facility in Windham, Connecticut. It holds an overall CMS rating of 1 out of 5 stars, below the Connecticut average of 3.0 stars. Its strongest area is staffing (4 stars), while health inspections (1 star) is its weakest. Its rate of falls resulting in major injury (5.1%) is above the Connecticut average of 3.4% — a measure worth asking the staff about. With 90 certified beds, it operates near capacity at roughly 94% occupied.
Among the 2 nursing facilities ElderVoice tracks in Windham, the local average is 2.5 stars.
By the numbers vs. Connecticut average
- Long-stay antipsychotic medication use: 23.8% — worse than the Connecticut average of 17.8% (33% higher).
- Falls with major injury: 5.1% — worse than the Connecticut average of 3.4% (47% higher).
- High-risk pressure ulcers: 5.8% — worse than the Connecticut average of 4.2% (40% higher).
- Short-stay rehospitalization: 28.5% — worse than the Connecticut average of 24.5%.
Comparisons use CMS Care Compare data (updated June 5, 2026) measured against Connecticut averages across 191 facilities tracked by ElderVoice.
Questions to Ask DOUGLAS MANOR
Use these facility-specific questions when calling admissions, touring the building, or comparing DOUGLAS MANOR with other nursing homes in Windham.
How is DOUGLAS MANOR addressing its health inspections rating?
CMS currently rates this category 1 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What is DOUGLAS MANOR doing to reduce long-stay antipsychotic medication use?
Long-stay antipsychotic medication use is 23.8% here versus 17.8% across Connecticut. Lower is generally better for this CMS measure.
What is DOUGLAS MANOR doing to reduce falls with major injury?
Falls with major injury is 5.1% here versus 3.4% across Connecticut. Lower is generally better for this CMS measure.
How does DOUGLAS MANOR maintain staffing when occupancy is high?
The facility reports roughly 94% occupancy across 90 certified beds, so ask how staffing is adjusted during full census periods.
How can a new family connect with existing councils at DOUGLAS MANOR?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
Where does DOUGLAS MANOR lag behind other Windham options?
Its 1-star overall rating is below the local average of 2.5 stars across 2 facilities. Ask administrators what differentiates this home despite the rating gap.
The Senior Community Around Windham
Windham sits in Windham County, where adults 65 and older make up about 16.6% of the population — a share of seniors in line with Connecticut as a whole (17.2% statewide). The area's median household income is lower than the state average, reflecting a more affordable area.
- Residents 65+
- 19,320 (16.6%)
- Median age
- 41.2 years
- Median household income
- $67,365
- Median home value
- $210,300
Demographics for Windham County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Windham.
Facility Details
Other Facilities in Windham
Give Them a Daily Friend
Our AI companion calls your loved one daily for friendly conversation and wellness check-ins. We detect mood changes and alert you if something seems off.
- AI calls them daily
- Friendly conversation
- Alerts if something's wrong
Works on any phone. No app needed.