Friendship Village Retirement
600 Park Lane, Waterloo, IA 50702
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
Vetting This Facility? Get Answers They Don't Volunteer
Free guide: the exact questions to ask Friendship Village Retirement, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
How Friendship Village Retirement Compares
Friendship Village Retirement is a 72-bed nonprofit nursing facility in Waterloo, Iowa. It holds an overall CMS rating of 5 out of 5 stars, above the Iowa average of 3.1 stars. Its strongest area is staffing, rated 5 stars. Its rate of falls resulting in major injury (8.0%) is above the Iowa average of 3.7% — a measure worth asking the staff about. With 72 certified beds, it operates near capacity at roughly 96% occupied.
Among the 6 nursing facilities ElderVoice tracks in Waterloo, 1 hold a 5-star rating and the local average is 2.3 stars.
By the numbers vs. Iowa average
- Long-stay antipsychotic medication use: 14.9% — better than the Iowa average of 19.4%.
- Falls with major injury: 8.0% — worse than the Iowa average of 3.7% (115% higher).
- High-risk pressure ulcers: 0.0% — better than the Iowa average of 4.3% (100% lower).
- Short-stay rehospitalization: 18.2% — better than the Iowa average of 21.6%.
Comparisons use CMS Care Compare data (updated June 5, 2026) measured against Iowa averages across 390 facilities tracked by ElderVoice.
Questions to Ask Friendship Village Retirement
Use these facility-specific questions when calling admissions, touring the building, or comparing Friendship Village Retirement with other nursing homes in Waterloo.
What keeps Friendship Village Retirement's health inspections rating strong?
This category is rated 4 out of 5 stars. Ask for concrete staffing, training, or care-process examples behind the score.
What practices help Friendship Village Retirement keep long-stay antipsychotic medication use below the state average?
Long-stay antipsychotic medication use is 14.9% here versus 19.4% across Iowa. Lower is generally better for this CMS measure.
What is Friendship Village Retirement doing to reduce falls with major injury?
Falls with major injury is 8.0% here versus 3.7% across Iowa. Lower is generally better for this CMS measure.
How does Friendship Village Retirement maintain staffing when occupancy is high?
The facility reports roughly 96% occupancy across 72 certified beds, so ask how staffing is adjusted during full census periods.
How can a new family connect with existing councils at Friendship Village Retirement?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
What explains Friendship Village Retirement's rating advantage in Waterloo?
Its 5-star overall rating is above the local average of 2.3 stars across 6 facilities. Ask which practices families can observe during a tour.
The Senior Community Around Waterloo
Waterloo sits in Black Hawk County, where adults 65 and older make up about 16.5% of the population — a share of seniors in line with Iowa as a whole (17.1% statewide). The area's median household income is lower than the state average, reflecting a more affordable area.
- Residents 65+
- 21,730 (16.5%)
- Median age
- 35.4 years
- Median household income
- $54,774
- Median home value
- $150,200
Demographics for Black Hawk County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Waterloo.
Facility Details
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