Hillcrest Nursing Home
4280 Cypress Drive, San Bernardino, CA 92407
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
Vetting This Facility? Get Answers They Don't Volunteer
Free guide: the exact questions to ask Hillcrest Nursing Home, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
How Hillcrest Nursing Home Compares
Hillcrest Nursing Home is a 59-bed for-profit nursing facility in San Bernardino, California. It holds an overall CMS rating of 5 out of 5 stars, above the California average of 3.2 stars. Its strongest area is health inspections (5 stars), while staffing (1 star) is its weakest. Its rate of falls resulting in major injury (5.5%) is above the California average of 1.6% — a measure worth asking the staff about. With 59 certified beds, it maintains moderate occupancy at roughly 79% occupied.
Among the 11 nursing facilities ElderVoice tracks in San Bernardino, 6 hold a 5-star rating and the local average is 4.3 stars.
By the numbers vs. California average
- Falls with major injury: 5.5% — worse than the California average of 1.6% (236% higher).
- High-risk pressure ulcers: 3.0% — better than the California average of 4.5% (32% lower).
- Short-stay rehospitalization: 10.1% — better than the California average of 23.1% (56% lower).
Comparisons use CMS Care Compare data (updated June 5, 2026) measured against California averages across 1164 facilities tracked by ElderVoice.
Questions to Ask Hillcrest Nursing Home
Use these facility-specific questions when calling admissions, touring the building, or comparing Hillcrest Nursing Home with other nursing homes in San Bernardino.
How is Hillcrest Nursing Home addressing its staffing levels rating?
CMS currently rates this category 1 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What is Hillcrest Nursing Home doing to reduce falls with major injury?
Falls with major injury is 5.5% here versus 1.6% across California. Lower is generally better for this CMS measure.
What practices help Hillcrest Nursing Home keep high-risk pressure ulcers below the state average?
High-risk pressure ulcers is 3.0% here versus 4.5% across California. Lower is generally better for this CMS measure.
How can a new family connect with existing councils at Hillcrest Nursing Home?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
What explains Hillcrest Nursing Home's rating advantage in San Bernardino?
Its 5-star overall rating is above the local average of 4.3 stars across 11 facilities. Ask which practices families can observe during a tour.
What would the first 30 days look like for a new resident at Hillcrest Nursing Home?
Ask who builds the care plan, how medication changes are communicated, how often families receive updates, and who to call after hours.
The Senior Community Around San Bernardino
San Bernardino sits in San Bernardino County, where adults 65 and older make up about 11.6% of the population — a lower share of seniors than California as a whole (14.3% statewide). The area's median household income is lower than the state average, reflecting a more affordable area.
- Residents 65+
- 250,032 (11.6%)
- Median age
- 33.6 years
- Median household income
- $65,761
- Median home value
- $348,500
Demographics for San Bernardino County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near San Bernardino.
Facility Details
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