HILO BENIOFF MEDICAL CENTER
1190 WAIANUENUE AVENUE, Hilo, HI 96720
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
Vetting This Facility? Get Answers They Don't Volunteer
Free guide: the exact questions to ask HILO BENIOFF MEDICAL CENTER, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
How HILO BENIOFF MEDICAL CENTER Compares
HILO BENIOFF MEDICAL CENTER is a 52-bed government-owned nursing facility in Hilo, Hawaii. It holds an overall CMS rating of 4 out of 5 stars, above the Hawaii average of 3.7 stars. Its strongest area is staffing (5 stars), while quality measures (2 stars) is its weakest. Its rate of long-stay antipsychotic medication use (31.9%) is above the Hawaii average of 11.3% — a measure worth asking the staff about. With 52 certified beds, it operates near capacity at roughly 106% occupied.
Among the 5 nursing facilities ElderVoice tracks in Hilo, the local average is 3.4 stars.
By the numbers vs. Hawaii average
- Long-stay antipsychotic medication use: 31.9% — worse than the Hawaii average of 11.3% (182% higher).
- Falls with major injury: 1.5% — better than the Hawaii average of 2.0% (25% lower).
- High-risk pressure ulcers: 5.0% — worse than the Hawaii average of 3.6% (38% higher).
Comparisons use CMS Care Compare data (updated June 5, 2026) measured against Hawaii averages across 42 facilities tracked by ElderVoice.
Questions to Ask HILO BENIOFF MEDICAL CENTER
Use these facility-specific questions when calling admissions, touring the building, or comparing HILO BENIOFF MEDICAL CENTER with other nursing homes in Hilo.
How is HILO BENIOFF MEDICAL CENTER addressing its quality measures rating?
CMS currently rates this category 2 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What is HILO BENIOFF MEDICAL CENTER doing to reduce long-stay antipsychotic medication use?
Long-stay antipsychotic medication use is 31.9% here versus 11.3% across Hawaii. Lower is generally better for this CMS measure.
What practices help HILO BENIOFF MEDICAL CENTER keep falls with major injury below the state average?
Falls with major injury is 1.5% here versus 2.0% across Hawaii. Lower is generally better for this CMS measure.
How does HILO BENIOFF MEDICAL CENTER maintain staffing when occupancy is high?
The facility reports roughly 106% occupancy across 52 certified beds, so ask how staffing is adjusted during full census periods.
How can a new family connect with existing councils at HILO BENIOFF MEDICAL CENTER?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
What explains HILO BENIOFF MEDICAL CENTER's rating advantage in Hilo?
Its 4-star overall rating is above the local average of 3.4 stars across 5 facilities. Ask which practices families can observe during a tour.
The Senior Community Around Hilo
Hilo sits in Hawaii County, where adults 65 and older make up about 20.9% of the population — a higher share of seniors than Hawaii as a whole (18.4% statewide). The area's median household income is lower than the state average, reflecting a more affordable area.
- Residents 65+
- 42,125 (20.9%)
- Median age
- 42.8 years
- Median household income
- $65,401
- Median home value
- $364,100
Demographics for Hawaii County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Hilo.
Facility Details
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