HOLY CROSS HEALTH CENTER
357 ISLAND POND ROAD, Manchester, NH 03109
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
Vetting This Facility? Get Answers They Don't Volunteer
Free guide: the exact questions to ask HOLY CROSS HEALTH CENTER, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
How HOLY CROSS HEALTH CENTER Compares
HOLY CROSS HEALTH CENTER is a 40-bed nonprofit nursing facility in Manchester, New Hampshire. It holds an overall CMS rating of 5 out of 5 stars, above the New Hampshire average of 3.0 stars. Its strongest area is health inspections, rated 5 stars. Its rate of falls resulting in major injury (10.8%) is above the New Hampshire average of 4.4% — a measure worth asking the staff about. With 40 certified beds, it has notable available capacity at roughly 58% occupied.
Among the 9 nursing facilities ElderVoice tracks in Manchester, 3 hold a 5-star rating and the local average is 3.9 stars.
By the numbers vs. New Hampshire average
- Long-stay antipsychotic medication use: 13.9% — better than the New Hampshire average of 17.8%.
- Falls with major injury: 10.8% — worse than the New Hampshire average of 4.4% (147% higher).
- High-risk pressure ulcers: 1.8% — better than the New Hampshire average of 4.4% (60% lower).
Comparisons use CMS Care Compare data (updated June 5, 2026) measured against New Hampshire averages across 73 facilities tracked by ElderVoice.
Questions to Ask HOLY CROSS HEALTH CENTER
Use these facility-specific questions when calling admissions, touring the building, or comparing HOLY CROSS HEALTH CENTER with other nursing homes in Manchester.
What keeps HOLY CROSS HEALTH CENTER's health inspections rating strong?
This category is rated 5 out of 5 stars. Ask for concrete staffing, training, or care-process examples behind the score.
What practices help HOLY CROSS HEALTH CENTER keep long-stay antipsychotic medication use below the state average?
Long-stay antipsychotic medication use is 13.9% here versus 17.8% across New Hampshire. Lower is generally better for this CMS measure.
What is HOLY CROSS HEALTH CENTER doing to reduce falls with major injury?
Falls with major injury is 10.8% here versus 4.4% across New Hampshire. Lower is generally better for this CMS measure.
Why is HOLY CROSS HEALTH CENTER's occupancy below many full facilities?
The facility reports roughly 58% occupancy across 40 certified beds. Lower occupancy can mean availability, but families should ask whether renovations, staffing, reputation, or service mix are factors.
How can a new family connect with existing councils at HOLY CROSS HEALTH CENTER?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
What explains HOLY CROSS HEALTH CENTER's rating advantage in Manchester?
Its 5-star overall rating is above the local average of 3.9 stars across 9 facilities. Ask which practices families can observe during a tour.
The Senior Community Around Manchester
Manchester sits in Hillsborough County, where adults 65 and older make up about 15.7% of the population — a lower share of seniors than New Hampshire as a whole (18.1% statewide). The area's median household income is consistent with state averages.
- Residents 65+
- 65,205 (15.7%)
- Median age
- 40.8 years
- Median household income
- $82,099
- Median home value
- $287,900
Demographics for Hillsborough County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Manchester.
Facility Details
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SAINT TERESA REHABILITATION & NURSING CENTER
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MAPLE LEAF HEALTH CARE CENTER
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HANOVER HILL HEALTH CARE CENTER
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COURVILLE AT MANCHESTER
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HACKETT HILL HEALTHCARE CENTER
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