VILLA CREST NURSING AND RETIREMENT CENTER
1276 HANOVER STREET, Manchester, NH 03104
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
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Free guide: the exact questions to ask VILLA CREST NURSING AND RETIREMENT CENTER, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How VILLA CREST NURSING AND RETIREMENT CENTER Compares
VILLA CREST NURSING AND RETIREMENT CENTER is a 126-bed for-profit nursing facility in Manchester, New Hampshire. It holds an overall CMS rating of 5 out of 5 stars, above the New Hampshire average of 3.0 stars. Its strongest area is quality measures, rated 5 stars. Its rate of high-risk residents with pressure ulcers (1.8%) is below the New Hampshire average of 4.4%, a favorable sign for resident care. With 126 certified beds, it operates near capacity at roughly 95% occupied.
Among the 9 nursing facilities ElderVoice tracks in Manchester, 3 hold a 5-star rating and the local average is 3.9 stars.
By the numbers vs. New Hampshire average
- Long-stay antipsychotic medication use: 12.3% — better than the New Hampshire average of 17.8% (31% lower).
- Falls with major injury: 4.3% — better than the New Hampshire average of 4.4%.
- High-risk pressure ulcers: 1.8% — better than the New Hampshire average of 4.4% (59% lower).
- Short-stay rehospitalization: 14.9% — better than the New Hampshire average of 22.4% (34% lower).
Comparisons use CMS Care Compare data (updated June 5, 2026) measured against New Hampshire averages across 73 facilities tracked by ElderVoice.
Questions to Ask VILLA CREST NURSING AND RETIREMENT CENTER
Use these facility-specific questions when calling admissions, touring the building, or comparing VILLA CREST NURSING AND RETIREMENT CENTER with other nursing homes in Manchester.
What keeps VILLA CREST NURSING AND RETIREMENT CENTER's health inspections rating strong?
This category is rated 4 out of 5 stars. Ask for concrete staffing, training, or care-process examples behind the score.
What practices help VILLA CREST NURSING AND RETIREMENT CENTER keep long-stay antipsychotic medication use below the state average?
Long-stay antipsychotic medication use is 12.3% here versus 17.8% across New Hampshire. Lower is generally better for this CMS measure.
What practices help VILLA CREST NURSING AND RETIREMENT CENTER keep high-risk pressure ulcers below the state average?
High-risk pressure ulcers is 1.8% here versus 4.4% across New Hampshire. Lower is generally better for this CMS measure.
How does VILLA CREST NURSING AND RETIREMENT CENTER maintain staffing when occupancy is high?
The facility reports roughly 95% occupancy across 126 certified beds, so ask how staffing is adjusted during full census periods.
How can a new family connect with existing councils at VILLA CREST NURSING AND RETIREMENT CENTER?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
What explains VILLA CREST NURSING AND RETIREMENT CENTER's rating advantage in Manchester?
Its 5-star overall rating is above the local average of 3.9 stars across 9 facilities. Ask which practices families can observe during a tour.
The Senior Community Around Manchester
Manchester sits in Hillsborough County, where adults 65 and older make up about 15.7% of the population — a lower share of seniors than New Hampshire as a whole (18.1% statewide). The area's median household income is consistent with state averages.
- Residents 65+
- 65,205 (15.7%)
- Median age
- 40.8 years
- Median household income
- $82,099
- Median home value
- $287,900
Demographics for Hillsborough County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Manchester.
Facility Details
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MAPLE LEAF HEALTH CARE CENTER
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HANOVER HILL HEALTH CARE CENTER
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COURVILLE AT MANCHESTER
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