Norfolk Health Care Center
901 EAST PRINCESS ANNE ROAD, Norfolk, VA 23504
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
Vetting This Facility? Get Answers They Don't Volunteer
Free guide: the exact questions to ask Norfolk Health Care Center, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How Norfolk Health Care Center Compares
Norfolk Health Care Center is a 180-bed for-profit nursing facility in Norfolk, Virginia. It holds an overall CMS rating of 1 out of 5 stars, below the Virginia average of 3.0 stars. Its lowest sub-rating is health inspections at 1 star. Its rate of falls resulting in major injury (1.4%) is below the Virginia average of 3.7%, a favorable sign for resident care. With 180 certified beds, it operates near capacity at roughly 96% occupied.
Among the 8 nursing facilities ElderVoice tracks in Norfolk, 1 hold a 5-star rating and the local average is 2.8 stars.
By the numbers vs. Virginia average
- Long-stay antipsychotic medication use: 16.5% — worse than the Virginia average of 14.2%.
- Falls with major injury: 1.4% — better than the Virginia average of 3.7% (63% lower).
- High-risk pressure ulcers: 5.7% — worse than the Virginia average of 5.0%.
- Short-stay rehospitalization: 20.4% — better than the Virginia average of 22.6%.
Comparisons use CMS Care Compare data (updated June 5, 2026) measured against Virginia averages across 289 facilities tracked by ElderVoice.
Questions to Ask Norfolk Health Care Center
Use these facility-specific questions when calling admissions, touring the building, or comparing Norfolk Health Care Center with other nursing homes in Norfolk.
How is Norfolk Health Care Center addressing its health inspections rating?
CMS currently rates this category 1 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What is Norfolk Health Care Center doing to reduce long-stay antipsychotic medication use?
Long-stay antipsychotic medication use is 16.5% here versus 14.2% across Virginia. Lower is generally better for this CMS measure.
What practices help Norfolk Health Care Center keep falls with major injury below the state average?
Falls with major injury is 1.4% here versus 3.7% across Virginia. Lower is generally better for this CMS measure.
How does Norfolk Health Care Center maintain staffing when occupancy is high?
The facility reports roughly 96% occupancy across 180 certified beds, so ask how staffing is adjusted during full census periods.
How can a new family connect with existing councils at Norfolk Health Care Center?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
Where does Norfolk Health Care Center lag behind other Norfolk options?
Its 1-star overall rating is below the local average of 2.8 stars across 8 facilities. Ask administrators what differentiates this home despite the rating gap.
The Senior Community Around Norfolk
Norfolk sits in Norfolk city, where adults 65 and older make up about 11.2% of the population — a lower share of seniors than Virginia as a whole (15.4% statewide). The area's median household income is lower than the state average, reflecting a more affordable area.
- Residents 65+
- 27,349 (11.2%)
- Median age
- 30.8 years
- Median household income
- $53,026
- Median home value
- $215,800
Demographics for Norfolk city from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Norfolk.
Facility Details
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