For-Profit Medicare Medicaid

NORVIEW HEIGHTS REHABILITATION AND NURSING

827 NORVIEW AVENUE, Norfolk, VA 23509

2.0 CMS Rating
For profit - Corporation
60 Certified Beds
56 Safety Score

Based on 2026 CMS Data

Official Government Ratings

Health Inspections

Frequency & severity of deficiencies


Staffing Levels

Nurse hours per resident per day


Quality Measures

Clinical outcomes & care quality

Resident Council Active

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Care Quality Indicators

Pressure Ulcers (High Risk) 10.09%

Lower is better

Antipsychotic Medication Use 6.42%

Lower is better

Falls with Major Injury 2.19%

Lower is better

Short-Stay Rehospitalized 25.75%

Lower is better

How NORVIEW HEIGHTS REHABILITATION AND NURSING Compares

NORVIEW HEIGHTS REHABILITATION AND NURSING is a 60-bed for-profit nursing facility in Norfolk, Virginia. It holds an overall CMS rating of 2 out of 5 stars, below the Virginia average of 3.0 stars. Its strongest area is quality measures (4 stars), while staffing (1 star) is its weakest. Its rate of high-risk residents with pressure ulcers (10.1%) is above the Virginia average of 5.0% — a measure worth asking the staff about. With 60 certified beds, it operates near capacity at roughly 92% occupied.

Among the 8 nursing facilities ElderVoice tracks in Norfolk, 1 hold a 5-star rating and the local average is 2.6 stars.

By the numbers vs. Virginia average

  • Long-stay antipsychotic medication use: 6.4% — better than the Virginia average of 14.2% (55% lower).
  • Falls with major injury: 2.2% — better than the Virginia average of 3.7% (40% lower).
  • High-risk pressure ulcers: 10.1% — worse than the Virginia average of 5.0% (103% higher).
  • Short-stay rehospitalization: 25.8% — worse than the Virginia average of 22.6%.

Comparisons use CMS Care Compare data (updated May 4, 2026) measured against Virginia averages across 289 facilities tracked by ElderVoice.

The Senior Community Around Norfolk

Norfolk sits in Norfolk city, where adults 65 and older make up about 11.2% of the population — a lower share of seniors than Virginia as a whole (15.4% statewide). The area's median household income is lower than the state average, reflecting a more affordable area.

Residents 65+
27,349 (11.2%)
Median age
30.8 years
Median household income
$53,026
Median home value
$215,800

Demographics for Norfolk city from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Norfolk.

Facility Details

CMS Provider ID 495309
County Norfolk City
Total Beds 60
Occupied Beds 55
Occupancy Rate 92%
Ownership For profit - Corporation

Other Facilities in Norfolk

Location

827 NORVIEW AVENUE, Norfolk, VA 23509

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Important Data Disclaimer

All facility information, ratings, and quality metrics displayed on this page are sourced from the Centers for Medicare & Medicaid Services (CMS) Provider Data Catalog. Data was last updated: May 4, 2026.

ElderVoice does not endorse, recommend, or guarantee any nursing home facility. The Safety Score is a proprietary calculation based on publicly available CMS data and is provided for informational purposes only. It should not be the sole factor in your care decisions.

We strongly recommend visiting facilities in person, speaking with staff and current residents' families, and verifying all information directly with the facility before making any decisions. For official Medicare ratings and complaint information, visit Medicare Care Compare.