North Crest Living Center
34 Northcrest Drive, Council Bluffs, IA 51503
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
Vetting This Facility? Get Answers They Don't Volunteer
Free guide: the exact questions to ask North Crest Living Center, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How North Crest Living Center Compares
North Crest Living Center is a 62-bed for-profit nursing facility in Council Bluffs, Iowa. It holds an overall CMS rating of 1 out of 5 stars, below the Iowa average of 3.1 stars. Its strongest area is quality measures (4 stars), while health inspections (1 star) is its weakest. Its rate of falls resulting in major injury (6.2%) is above the Iowa average of 3.7% — a measure worth asking the staff about. With 62 certified beds, it operates near capacity at roughly 93% occupied.
Among the 5 nursing facilities ElderVoice tracks in Council Bluffs, the local average is 1.8 stars.
By the numbers vs. Iowa average
- Long-stay antipsychotic medication use: 7.6% — better than the Iowa average of 19.4% (61% lower).
- Falls with major injury: 6.2% — worse than the Iowa average of 3.7% (67% higher).
- High-risk pressure ulcers: 3.6% — better than the Iowa average of 4.3%.
- Short-stay rehospitalization: 18.9% — better than the Iowa average of 21.6%.
Comparisons use CMS Care Compare data (updated June 5, 2026) measured against Iowa averages across 390 facilities tracked by ElderVoice.
Questions to Ask North Crest Living Center
Use these facility-specific questions when calling admissions, touring the building, or comparing North Crest Living Center with other nursing homes in Council Bluffs.
How is North Crest Living Center addressing its health inspections rating?
CMS currently rates this category 1 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What practices help North Crest Living Center keep long-stay antipsychotic medication use below the state average?
Long-stay antipsychotic medication use is 7.6% here versus 19.4% across Iowa. Lower is generally better for this CMS measure.
What is North Crest Living Center doing to reduce falls with major injury?
Falls with major injury is 6.2% here versus 3.7% across Iowa. Lower is generally better for this CMS measure.
How does North Crest Living Center maintain staffing when occupancy is high?
The facility reports roughly 93% occupancy across 62 certified beds, so ask how staffing is adjusted during full census periods.
How can a new family connect with existing councils at North Crest Living Center?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
Where does North Crest Living Center lag behind other Council Bluffs options?
Its 1-star overall rating is below the local average of 1.8 stars across 5 facilities. Ask administrators what differentiates this home despite the rating gap.
The Senior Community Around Council Bluffs
Council Bluffs sits in Pottawattamie County, where adults 65 and older make up about 17.5% of the population — a share of seniors in line with Iowa as a whole (17.1% statewide). The area's median household income is consistent with state averages.
- Residents 65+
- 16,350 (17.5%)
- Median age
- 39.6 years
- Median household income
- $59,901
- Median home value
- $141,300
Demographics for Pottawattamie County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Council Bluffs.
Facility Details
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