NORWALK CARE CENTER
23 PROSPECT AVENUE, Norwalk, CT 06850
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident & Family Councils Active
Active councils indicate resident empowerment and facility transparency.
CMS Abuse/Neglect Flag
This facility has been flagged by CMS for abuse or neglect concerns. Please research carefully and contact the facility for current information.
Vetting This Facility? Get Answers They Don't Volunteer
Free guide: the exact questions to ask NORWALK CARE CENTER, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How NORWALK CARE CENTER Compares
NORWALK CARE CENTER is a 150-bed for-profit nursing facility in Norwalk, Connecticut. It holds an overall CMS rating of 1 out of 5 stars, below the Connecticut average of 3.0 stars. Its strongest area is quality measures (4 stars), while health inspections (1 star) is its weakest. Its rate of falls resulting in major injury (2.5%) is below the Connecticut average of 3.4%, a favorable sign for resident care. With 150 certified beds, it maintains moderate occupancy at roughly 87% occupied.
Among the 3 nursing facilities ElderVoice tracks in Norwalk, 1 hold a 5-star rating and the local average is 3.0 stars.
By the numbers vs. Connecticut average
- Long-stay antipsychotic medication use: 16.4% — better than the Connecticut average of 17.8%.
- Falls with major injury: 2.5% — better than the Connecticut average of 3.4% (28% lower).
- High-risk pressure ulcers: 3.4% — better than the Connecticut average of 4.2%.
- Short-stay rehospitalization: 24.6% — worse than the Connecticut average of 24.5%.
CMS has flagged this facility with an abuse icon, indicating a recent citation involving abuse, neglect, or misappropriation of resident property. This is an important point to raise directly during any tour or call.
Comparisons use CMS Care Compare data (updated June 5, 2026) measured against Connecticut averages across 191 facilities tracked by ElderVoice.
Questions to Ask NORWALK CARE CENTER
Use these facility-specific questions when calling admissions, touring the building, or comparing NORWALK CARE CENTER with other nursing homes in Norwalk.
What incident led to the CMS abuse icon for NORWALK CARE CENTER, and what changed afterward?
Ask for the citation date, plan of correction, staff retraining steps, and how leadership monitors for repeat issues.
How is NORWALK CARE CENTER addressing its health inspections rating?
CMS currently rates this category 1 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What practices help NORWALK CARE CENTER keep falls with major injury below the state average?
Falls with major injury is 2.5% here versus 3.4% across Connecticut. Lower is generally better for this CMS measure.
What practices help NORWALK CARE CENTER keep high-risk pressure ulcers below the state average?
High-risk pressure ulcers is 3.4% here versus 4.2% across Connecticut. Lower is generally better for this CMS measure.
How can a new family connect with existing councils at NORWALK CARE CENTER?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
Where does NORWALK CARE CENTER lag behind other Norwalk options?
Its 1-star overall rating is below the local average of 3.0 stars across 3 facilities. Ask administrators what differentiates this home despite the rating gap.
The Senior Community Around Norwalk
Norwalk sits in Fairfield County, where adults 65 and older make up about 15.9% of the population — a share of seniors in line with Connecticut as a whole (17.2% statewide). The area's median household income is higher than the state average, reflecting a higher cost of living.
- Residents 65+
- 150,147 (15.9%)
- Median age
- 40.8 years
- Median household income
- $97,539
- Median home value
- $433,000
Demographics for Fairfield County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Norwalk.
Facility Details
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