For-Profit Medicare Medicaid

Pelican Health at Charlotte

2616 East 5th Street, Charlotte, NC 28204

2.0 CMS Rating
For profit - Limited Liability company
120 Certified Beds
55 Safety Score

Based on 2026 CMS Data

Official Government Ratings

Health Inspections

Frequency & severity of deficiencies


Staffing Levels

Nurse hours per resident per day


Quality Measures

Clinical outcomes & care quality

Resident Council Active

Active councils indicate resident empowerment and facility transparency.

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Care Quality Indicators

Pressure Ulcers (High Risk) 2.5%

Lower is better

Antipsychotic Medication Use 13.78%

Lower is better

How Pelican Health at Charlotte Compares

Pelican Health at Charlotte is a 120-bed for-profit nursing facility in Charlotte, North Carolina. It holds an overall CMS rating of 2 out of 5 stars, below the North Carolina average of 2.9 stars. Its strongest area is quality measures (5 stars), while health inspections (1 star) is its weakest. Its rate of falls resulting in major injury (0.0%) is below the North Carolina average of 3.5%, a favorable sign for resident care. With 120 certified beds, it has notable available capacity at roughly 63% occupied.

Among the 20 nursing facilities ElderVoice tracks in Charlotte, 2 hold a 5-star rating and the local average is 2.6 stars.

By the numbers vs. North Carolina average

  • Long-stay antipsychotic medication use: 13.8% — better than the North Carolina average of 14.1%.
  • Falls with major injury: 0.0% — better than the North Carolina average of 3.5% (100% lower).
  • High-risk pressure ulcers: 2.5% — better than the North Carolina average of 5.8% (57% lower).

Comparisons use CMS Care Compare data (updated June 5, 2026) measured against North Carolina averages across 420 facilities tracked by ElderVoice.

Questions to Ask Pelican Health at Charlotte

Use these facility-specific questions when calling admissions, touring the building, or comparing Pelican Health at Charlotte with other nursing homes in Charlotte.

How is Pelican Health at Charlotte addressing its health inspections rating?

CMS currently rates this category 1 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.

What practices help Pelican Health at Charlotte keep falls with major injury below the state average?

Falls with major injury is 0.0% here versus 3.5% across North Carolina. Lower is generally better for this CMS measure.

What practices help Pelican Health at Charlotte keep high-risk pressure ulcers below the state average?

High-risk pressure ulcers is 2.5% here versus 5.8% across North Carolina. Lower is generally better for this CMS measure.

Why is Pelican Health at Charlotte's occupancy below many full facilities?

The facility reports roughly 63% occupancy across 120 certified beds. Lower occupancy can mean availability, but families should ask whether renovations, staffing, reputation, or service mix are factors.

How can a new family connect with existing councils at Pelican Health at Charlotte?

Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.

Where does Pelican Health at Charlotte lag behind other Charlotte options?

Its 2-star overall rating is below the local average of 2.6 stars across 20 facilities. Ask administrators what differentiates this home despite the rating gap.

The Senior Community Around Charlotte

Charlotte sits in Mecklenburg County, where adults 65 and older make up about 11.2% of the population — a lower share of seniors than North Carolina as a whole (16.3% statewide). The area's median household income is higher than the state average, reflecting a higher cost of living.

Residents 65+
122,780 (11.2%)
Median age
35.2 years
Median household income
$69,240
Median home value
$253,500

Demographics for Mecklenburg County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Charlotte.

Facility Details

CMS Provider ID 345201
County Mecklenburg
Total Beds 120
Occupied Beds 75
Occupancy Rate 63%
Ownership For profit - Limited Liability company

Other Facilities in Charlotte

Location

2616 East 5th Street, Charlotte, NC 28204

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Important Data Disclaimer

All facility information, ratings, and quality metrics displayed on this page are sourced from the Centers for Medicare & Medicaid Services (CMS) Provider Data Catalog. Data was last updated: June 5, 2026.

ElderVoice does not endorse, recommend, or guarantee any nursing home facility. The Safety Score is a proprietary calculation based on publicly available CMS data and is provided for informational purposes only. It should not be the sole factor in your care decisions.

We strongly recommend visiting facilities in person, speaking with staff and current residents' families, and verifying all information directly with the facility before making any decisions. For official Medicare ratings and complaint information, visit Medicare Care Compare.