For-Profit Medicare Medicaid

Pavilion Health Center at Brightmore

10011 Providence Road West, Charlotte, NC 28277

2.0 CMS Rating
For profit - Limited Liability company
108 Certified Beds
58 Safety Score

Based on 2026 CMS Data

Official Government Ratings

Health Inspections

Frequency & severity of deficiencies


Staffing Levels

Nurse hours per resident per day


Quality Measures

Clinical outcomes & care quality

Resident Council Active

Active councils indicate resident empowerment and facility transparency.

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Care Quality Indicators

Pressure Ulcers (High Risk) 4.42%

Lower is better

Antipsychotic Medication Use 9.33%

Lower is better

Falls with Major Injury 2.4%

Lower is better

Short-Stay Rehospitalized 29.46%

Lower is better

How Pavilion Health Center at Brightmore Compares

Pavilion Health Center at Brightmore is a 108-bed for-profit nursing facility in Charlotte, North Carolina. It holds an overall CMS rating of 2 out of 5 stars, below the North Carolina average of 2.9 stars. Its lowest sub-rating is health inspections at 2 stars. Its rate of long-stay antipsychotic medication use (9.3%) is below the North Carolina average of 14.1%, a favorable sign for resident care. With 108 certified beds, it operates near capacity at roughly 91% occupied.

Among the 20 nursing facilities ElderVoice tracks in Charlotte, 2 hold a 5-star rating and the local average is 2.7 stars.

By the numbers vs. North Carolina average

  • Long-stay antipsychotic medication use: 9.3% — better than the North Carolina average of 14.1% (34% lower).
  • Falls with major injury: 2.4% — better than the North Carolina average of 3.5% (32% lower).
  • High-risk pressure ulcers: 4.4% — better than the North Carolina average of 5.8%.
  • Short-stay rehospitalization: 29.5% — worse than the North Carolina average of 23.0% (28% higher).

Comparisons use CMS Care Compare data (updated May 4, 2026) measured against North Carolina averages across 418 facilities tracked by ElderVoice.

The Senior Community Around Charlotte

Charlotte sits in Mecklenburg County, where adults 65 and older make up about 11.2% of the population — a lower share of seniors than North Carolina as a whole (16.3% statewide). The area's median household income is higher than the state average, reflecting a higher cost of living.

Residents 65+
122,780 (11.2%)
Median age
35.2 years
Median household income
$69,240
Median home value
$253,500

Demographics for Mecklenburg County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Charlotte.

Facility Details

CMS Provider ID 345563
County Mecklenburg
Total Beds 108
Occupied Beds 99
Occupancy Rate 91%
Ownership For profit - Limited Liability company

Other Facilities in Charlotte

Location

10011 Providence Road West, Charlotte, NC 28277

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Important Data Disclaimer

All facility information, ratings, and quality metrics displayed on this page are sourced from the Centers for Medicare & Medicaid Services (CMS) Provider Data Catalog. Data was last updated: May 4, 2026.

ElderVoice does not endorse, recommend, or guarantee any nursing home facility. The Safety Score is a proprietary calculation based on publicly available CMS data and is provided for informational purposes only. It should not be the sole factor in your care decisions.

We strongly recommend visiting facilities in person, speaking with staff and current residents' families, and verifying all information directly with the facility before making any decisions. For official Medicare ratings and complaint information, visit Medicare Care Compare.