For-Profit Medicare Medicaid

Riverside Health Care Center, Inc.

745 MAIN ST, East Hartford, CT 06108

1.0 CMS Rating
For profit - Limited Liability company
345 Certified Beds
24 Safety Score

Based on 2026 CMS Data

Official Government Ratings

Health Inspections

Frequency & severity of deficiencies


Staffing Levels

Nurse hours per resident per day


Quality Measures

Clinical outcomes & care quality

Resident & Family Councils Active

Active councils indicate resident empowerment and facility transparency.

CMS Abuse/Neglect Flag

This facility has been flagged by CMS for abuse or neglect concerns. Please research carefully and contact the facility for current information.

Vetting This Facility? Get Answers They Don't Volunteer

Free guide: the exact questions to ask Riverside Health Care Center, Inc., how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.

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Care Quality Indicators

Pressure Ulcers (High Risk) 6.17%

Lower is better

Antipsychotic Medication Use 18.43%

Lower is better

Falls with Major Injury 3.18%

Lower is better

Short-Stay Rehospitalized 25.1%

Lower is better

How Riverside Health Care Center, Inc. Compares

Riverside Health Care Center, Inc. is a 345-bed for-profit nursing facility in East Hartford, Connecticut. It holds an overall CMS rating of 1 out of 5 stars, below the Connecticut average of 3.0 stars. Its lowest sub-rating is health inspections at 1 star. Its rate of high-risk residents with pressure ulcers (6.2%) is above the Connecticut average of 4.2% — a measure worth asking the staff about. With 345 certified beds, it maintains moderate occupancy at roughly 82% occupied.

By the numbers vs. Connecticut average

  • Long-stay antipsychotic medication use: 18.4% — worse than the Connecticut average of 17.8%.
  • Falls with major injury: 3.2% — better than the Connecticut average of 3.4%.
  • High-risk pressure ulcers: 6.2% — worse than the Connecticut average of 4.2% (48% higher).
  • Short-stay rehospitalization: 25.1% — worse than the Connecticut average of 24.5%.

CMS has flagged this facility with an abuse icon, indicating a recent citation involving abuse, neglect, or misappropriation of resident property. This is an important point to raise directly during any tour or call.

Comparisons use CMS Care Compare data (updated June 5, 2026) measured against Connecticut averages across 191 facilities tracked by ElderVoice.

Questions to Ask Riverside Health Care Center, Inc.

Use these facility-specific questions when calling admissions, touring the building, or comparing Riverside Health Care Center, Inc. with other nursing homes in East Hartford.

What incident led to the CMS abuse icon for Riverside Health Care Center, Inc., and what changed afterward?

Ask for the citation date, plan of correction, staff retraining steps, and how leadership monitors for repeat issues.

How is Riverside Health Care Center, Inc. addressing its health inspections rating?

CMS currently rates this category 1 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.

What is Riverside Health Care Center, Inc. doing to reduce high-risk pressure ulcers?

High-risk pressure ulcers is 6.2% here versus 4.2% across Connecticut. Lower is generally better for this CMS measure.

How can a new family connect with existing councils at Riverside Health Care Center, Inc.?

Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.

What would the first 30 days look like for a new resident at Riverside Health Care Center, Inc.?

Ask who builds the care plan, how medication changes are communicated, how often families receive updates, and who to call after hours.

The Senior Community Around East Hartford

East Hartford sits in Hartford County, where adults 65 and older make up about 17.1% of the population — a share of seniors in line with Connecticut as a whole (17.2% statewide). The area's median household income is consistent with state averages.

Residents 65+
152,812 (17.1%)
Median age
40.4 years
Median household income
$76,259
Median home value
$242,900

Demographics for Hartford County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near East Hartford.

Facility Details

CMS Provider ID 075257
County Capitol
Total Beds 345
Occupied Beds 285
Occupancy Rate 82%
Ownership For profit - Limited Liability company

Location

745 MAIN ST, East Hartford, CT 06108

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Important Data Disclaimer

All facility information, ratings, and quality metrics displayed on this page are sourced from the Centers for Medicare & Medicaid Services (CMS) Provider Data Catalog. Data was last updated: June 5, 2026.

ElderVoice does not endorse, recommend, or guarantee any nursing home facility. The Safety Score is a proprietary calculation based on publicly available CMS data and is provided for informational purposes only. It should not be the sole factor in your care decisions.

We strongly recommend visiting facilities in person, speaking with staff and current residents' families, and verifying all information directly with the facility before making any decisions. For official Medicare ratings and complaint information, visit Medicare Care Compare.