RIVERWOOD CENTER
2802 PARENTAL HOME ROAD, Jacksonville, FL 32216
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident & Family Councils Active
Active councils indicate resident empowerment and facility transparency.
Vetting This Facility? Get Answers They Don't Volunteer
Free guide: the exact questions to ask RIVERWOOD CENTER, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How RIVERWOOD CENTER Compares
RIVERWOOD CENTER is a 240-bed for-profit nursing facility in Jacksonville, Florida. It holds an overall CMS rating of 2 out of 5 stars, below the Florida average of 3.3 stars. Its lowest sub-rating is health inspections at 2 stars. Its rate of long-stay antipsychotic medication use (25.2%) is above the Florida average of 8.7% — a measure worth asking the staff about. With 240 certified beds, it operates near capacity at roughly 90% occupied.
Among the 33 nursing facilities ElderVoice tracks in Jacksonville, 12 hold a 5-star rating and the local average is 3.8 stars.
By the numbers vs. Florida average
- Long-stay antipsychotic medication use: 25.2% — worse than the Florida average of 8.7% (188% higher).
- Falls with major injury: 2.4% — better than the Florida average of 2.6%.
- High-risk pressure ulcers: 4.9% — worse than the Florida average of 4.7%.
- Short-stay rehospitalization: 24.5% — better than the Florida average of 26.2%.
Comparisons use CMS Care Compare data (updated June 5, 2026) measured against Florida averages across 694 facilities tracked by ElderVoice.
Questions to Ask RIVERWOOD CENTER
Use these facility-specific questions when calling admissions, touring the building, or comparing RIVERWOOD CENTER with other nursing homes in Jacksonville.
How is RIVERWOOD CENTER addressing its health inspections rating?
CMS currently rates this category 2 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What is RIVERWOOD CENTER doing to reduce long-stay antipsychotic medication use?
Long-stay antipsychotic medication use is 25.2% here versus 8.7% across Florida. Lower is generally better for this CMS measure.
How does RIVERWOOD CENTER maintain staffing when occupancy is high?
The facility reports roughly 90% occupancy across 240 certified beds, so ask how staffing is adjusted during full census periods.
How can a new family connect with existing councils at RIVERWOOD CENTER?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
Where does RIVERWOOD CENTER lag behind other Jacksonville options?
Its 2-star overall rating is below the local average of 3.8 stars across 33 facilities. Ask administrators what differentiates this home despite the rating gap.
What would the first 30 days look like for a new resident at RIVERWOOD CENTER?
Ask who builds the care plan, how medication changes are communicated, how often families receive updates, and who to call after hours.
The Senior Community Around Jacksonville
Jacksonville sits in Duval County, where adults 65 and older make up about 14.1% of the population — a lower share of seniors than Florida as a whole (20.5% statewide). The area's median household income is consistent with state averages.
- Residents 65+
- 133,489 (14.1%)
- Median age
- 36.3 years
- Median household income
- $56,769
- Median home value
- $195,600
Demographics for Duval County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Jacksonville.
Facility Details
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