SHENANDOAH CENTER
50 MULBERRY TREE STREET, Charles Town, WV 25414
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
CMS Abuse/Neglect Flag
This facility has been flagged by CMS for abuse or neglect concerns. Please research carefully and contact the facility for current information.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How SHENANDOAH CENTER Compares
SHENANDOAH CENTER is a 78-bed for-profit nursing facility in Charles Town, West Virginia. It holds an overall CMS rating of 1 out of 5 stars, below the West Virginia average of 2.9 stars. Its strongest area is quality measures (4 stars), while health inspections (1 star) is its weakest. Its rate of falls resulting in major injury (7.8%) is above the West Virginia average of 4.5% — a measure worth asking the staff about. With 78 certified beds, it operates near capacity at roughly 96% occupied.
Among the 2 nursing facilities ElderVoice tracks in Charles Town, the local average is 1.5 stars.
By the numbers vs. West Virginia average
- Long-stay antipsychotic medication use: 5.6% — better than the West Virginia average of 14.0% (60% lower).
- Falls with major injury: 7.8% — worse than the West Virginia average of 4.5% (75% higher).
- High-risk pressure ulcers: 5.6% — worse than the West Virginia average of 4.4% (27% higher).
- Short-stay rehospitalization: 18.8% — better than the West Virginia average of 22.6%.
CMS has flagged this facility with an abuse icon, indicating a recent citation involving abuse, neglect, or misappropriation of resident property. This is an important point to raise directly during any tour or call.
Comparisons use CMS Care Compare data (updated May 4, 2026) measured against West Virginia averages across 123 facilities tracked by ElderVoice.
The Senior Community Around Charles Town
Charles Town sits in Jefferson County, where adults 65 and older make up about 16.2% of the population — a lower share of seniors than West Virginia as a whole (19.9% statewide). The area's median household income is higher than the state average, reflecting a higher cost of living.
- Residents 65+
- 9,240 (16.2%)
- Median age
- 40.9 years
- Median household income
- $82,551
- Median home value
- $261,500
Demographics for Jefferson County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Charles Town.
Facility Details
Other Facilities in Charles Town
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